Faq

Frequently Asked Questions

No. Fasting requirements depend on the test being performed. Ask the laboratory or follow the instructions provided by your healthcare professional.

HTS is open:

Monday to Friday (8:00 am to 6:00pm Daily)

Saturday (9:00 am to 4:00pm Daily)

This depends on the examination and preparation instructions. Confirm with the laboratory before your test.

Turnaround time varies according to the investigation. Our Customer Service team can advise you of the expected turnaround time when you register.

Laboratory results contain confidential health information. Release to another person is subject to appropriate authorization and HTS confidentiality requirements.

If a specimen does not meet the requirements necessary to provide a reliable result, recollection may be required. Our team will explain the reason and guide you through the next steps.